Members, whose generosity helps sustain our public garden year-round, may reserve up to six free general admission tickets per day regardless of their membership level. Additional tickets may be purchased at full price. Not a member? Add a membership to your ticket purchase to start saving today!
Already a member? To receive your member discount on your tickets, you’ll need two pieces of information: your member number and the email address that we have listed on your membership record.
If you have recently joined or renewed your membership, you will not be able to reserve your tickets online until your membership has been processed by our membership office. You will receive two confirmation emails from us. The first email is to confirm that your purchase has been received and the second will confirm your membership has been processed, is now fully active, and will include your member number.
Questions about member benefits? Please contact email@example.com.
On Your Member Card
Your member number is located below the barcode and may or may not have a hyphen. If your card does not have a member number below the barcode, please use one of the methods below.
Check your Email
To every member for whom we have an email address on file, we have sent an email with your member number. If you did not receive member number information by email, but you receive our regular e-newsletters, it means that we do not have your email address associated with your membership. Please note that you will need to purchase your member priced tickets using the email address that we have on file. If you no longer use the address that we have on file or never gave us an email address, you will need to update your email address by contacting us at firstname.lastname@example.org or calling the ticketing hotline.use the method below. We apologize for the inconvenience.
Email our Membership Office
During this phase of reopening, our Membership Office staff are working from home and can be reached at email@example.com. They will happily update your email address, provide you with your member number, and answer any membership questions.
Call (508) 869-6111, option 6
Our ticketing hotline staff members would be happy to provide you with your member number or with updating your email address on file. If you have a Dual level or higher, you will need to know the primary name on your membership. They are open Mondays-Friday 10am-6pm. Note: You may also place your ticket order over the phone, but there is a $2.50 per transaction fee.