Tower Hill Botanic Garden is Committed to Safety

Tower Hill Botanic Garden, located in Boylston, Mass., closed to the public on March 16 because of the stay at home guidelines issued by the governor’s office regarding the COVID-19 pandemic. In consultation with local public safety officials and following the strict guidelines required by the state’s Phase 1 “Start” protocols, we will open the outdoor portions of our property soon. 

No visitors will be allowed on the property without an online reservation attained before arrival for a specific arrival date and time. 

  • Volunteers and John Green Society members will be able to exclusively visit May 29-31.
  • Members (and volunteers who are members) will have the property to themselves June 1-7. Members can access tickets here.
  • The general public can visit beginning June 8.

We will use Freshtix, the same system we have previously sold Night Lights tickets through, to direct all visitors to in order to reserve tickets needed to enter the property. The tickets will be discounted for the general public during the governor’s Phase 1 and no cost for members.

FREQUENTLY ASKED QUESTIONS

Why do I need a ticket to visit?
In order to open we must strictly follow protocols for botanical gardens issued by state government, including limiting the number of people on the property at one time. By using a ticket system, we can space out when people are visiting.

When will tickets be available to reserve?
Members, volunteers, and John Green Society members can reserve tickets here. The general public will be able to begin reserving tickets the week of June 1st.

Will it be safe to visit?
We are following strict protocols issued by state government, including:

  • Limiting the number of guests simultaneously on the property by requiring pre-purchased tickets that state the time of arrival.
  • Instituting a no touch check in process upon arrival to the property.
  • Requiring guests over 2 years old who are able to wear masks on the property.
  • Removing chairs in gathering spaces. Guests are welcome to bring their own portable chairs and set them up well distanced from other visitors. 
  • Limiting the number of guests per group to 10 and requesting that all groups stay at least six feet away from other visitors.
  • Requiring personnel to wear masks at all times, to not share tools, and to work physically distant from one another. Having office staff to continue to work remotely through the governor’s Phase 1. 
  • Frequently disinfecting bathrooms and bathroom entry areas. 

Are all of these safety steps really necessary?
Unless we strictly follow the state government protocols for Phase 1 “Start,” we could not open to the public.

Will the buildings be open?
We will have bathrooms at the end of the Limonaia conservatory available for guests. All other portions of the buildings – including the Garden Shop, library, conservatories, Farmer & the Fork Cafe – are mandated to be closed by state government until further notice.

Can I buy anything at the Garden Shop?
The Garden Shop is closed to visitors. The public is encouraged to visit our online store and have purchases mailed to you.

Will there be anything to eat or drink?
Not at this time. Guests are welcome to bring picnic lunches and eat well distanced from other visitors. And all guests should bring water bottles from home to stay hydrated.

What will there be to do when visiting?
Tower Hill’s 171 acres include formal gardens and several miles of woodland trails, including ample opportunities to stay physically distant while enjoying fresh air, spring flowers blooming, and dramatic views of the landscape.

Are there any discounts available?

Due to the limited amenities available at this time, Tower Hill is offering discounted admissions rates for all visitors and therefore many of our discount programs have been suspended at this time.

Information about EBT and Boyslton Resident discounts will be available soon.

We regret that discounts typically available through the American Horticultural Society Reciprocal Admission Program, local libraries, MTA, WBUR, Big Brothers Big Sisters, Wachusett Mountain, and others will not be available for the time being.

Tower Hill Members: As a thank you for maintaining your membership through these tough times, for a limited time, THBG members may reserve up to six (6) free admission tickets per visit regardless of membership level. Additional tickets may be purchased at full price. To reserve your tickets you will need to use the email address associated with your membership in our records AND the member number printed below the barcode on your membership card.  Click here to find your member number and email address.

Will dogs be allowed to visit too?
Yes, there will be an option to register a dog in the ticketing system.

What if I have a question that is not answered here?
Please email thbg@towerhillbg.org.

In order to partially re-open in accordance with Phase 1 “Start” of Governor Charlie Baker’s requirements, we are required to display that we are strictly following the guidelines provided. You can view that document here and also printed on site in the weeks to come.

Thanks as always for your commitment to Tower Hill and we look forward to seeing you in the gardens soon.