In consultation with local public safety officials and following the strict guidelines required by the state, Tower Hill Botanic Garden has re-opened outdoor portions of our property.
No members or guests will be allowed on the property without an online reservation attained before arrival for a specific arrival date and time.
FREQUENTLY ASKED QUESTIONS
Why do I need a ticket to visit?
In order to open we must strictly follow protocols for botanical gardens issued by state government, including limiting the number of people on the property at one time. By using a ticket system, we can space out when people are visiting.
When will tickets be available to reserve?
Guests, members, volunteers, and John Green Society members must reserve tickets here.
Will it be safe to visit?
We are following strict protocols issued by state government, including:
- Limiting the number of members and guests simultaneously on the property by requiring pre-purchased tickets that state the time of arrival.
- Instituting a no touch check in process upon arrival to the property.
- Requiring guests over 2 years old who are able to wear masks on the property.
- Requesting that all groups stay at least six feet away from other visitors.
- Requiring personnel to wear masks at all times, to not share tools, and to work physically distant from one another. Having office staff work remotely.
- Frequently disinfecting bathrooms and bathroom entry areas.
Are all of these safety steps really necessary?
Unless we strictly follow the state government protocols, we could not open to the public.
Why do I need to wear a mask outside?
In order for botanic gardens to open, they must follow strict protocols issued by the state, including guests wearing masks if they are able to. We support this requirement for the safety of our visitors, employees, and volunteers. Our formal gardens provide opportunities for accidental close contact, whether passing on a narrow path or turning a blind corner or spotting a gardener weeding a bed at your feet. Masks help prevent each of us from accidentally spreading germs to others. They allow our garden to open for critical admission revenue and they allow visitors to experience the mental and physical benefits of being close to nature and plants.
Why must I wear a mask, even when I am not near anyone else, walking in the woods?
Most of us know the “6 feet or a mask” suggestion by now, but in order to reopen our gardens and grounds, Tower Hill is required by a separate order from the state to require that visitors over 2 years old and who are able to wear masks at all times even when they are more than 6 feet from a staff person or another guest. This is not only required, but is needed for the safety of our staff working in the formal gardens and out in the wooded areas. When you are walking, you may suddenly come upon someone unexpectedly, or find yourself on a path that narrows, or swings in a tight curve. We thank you for keeping the safety of our staff in mind during your visit.
What do I need to know if I am visiting Massachusetts or just returned from an out-of-state trip?
All visitors and returning residents entering Massachusetts must follow new state travel orders. Unless you are coming from a designated “Lower-risk state”, you should expect to quarantine for 14 days or produce a negative COVID-19 test result.
Will the buildings be open?
The first floor of the Visitor Center is open! The main restroom and an additional restroom near the Limonaia conservatory are available for guests. All other portions of the buildings – including the library and Farmer & the Fork Cafe – are closed until further notice.
Is the Garden Shop open?
The Garden Shop is open to visitors during regular hours. If you are not ready to visit the garden in person, you may also visit our online store and have purchases mailed to you.
Will there be anything to eat or drink?
Yes! Pre-order a delicious and freshly prepared boxed lunch or dinner from Farmer and The Fork Café to enjoy during your visit on Thursday evenings, Saturdays, and Sundays. There are many locations throughout the property to enjoy a socially distant picnic or grab a seat on the outdoor patio. Once you have ordered your entry tickets, click here to view menu place your order. On Saturdays and Sundays, all lunches must be pre-ordered by 10:00 am and will be available for pick-up at the visitor services desk in the lobby of the Visitor Center 12:00pm – 2:00 pm. On Thursdays, all dinners must be pre-ordered by 3:00 pm and will be available for pick-up at the visitor services desk in the lobby of the Visitor Center 4:45 pm – 6:30 pm. We happily accommodate dietary restrictions and allergies– please note at the time of ordering. Boxed meals are currently only available on Saturdays, Sundays, and Thursday evenings. Standard café services remain closed at this time.
- Tower Hill welcomes picnicking throughout the grounds at our scattered tables or you may spread a blanket on any mown grassy area. No barbecuing, outside alcohol, or outside catering and please plan to take your trash with you when you leave.
- Indoor tables are not available at this time.
- Vending machines with snacks and cold drinks are available in the Visitor Center near the main restrooms. These machines accept cash and card.
- Drinking fountains and bottler fillers are not available at this time due to public health guidelines. Please bring your own water.
Are there any discounts available?
Yes! See a current list on our Plan Your Visit page under the General Admissions Discounts section.
Will dogs be allowed to visit too?
Yes, there is an option to register a dog in the ticketing system.
What if I have a question that is not answered here?
Please email email@example.com.
In order to partially re-open in accordance with Governor Charlie Baker’s requirements, we are required to display that we are strictly following the guidelines provided. You can view that document here and also printed on site in the weeks to come.
Thanks as always for your commitment to Tower Hill and we look forward to seeing you in the gardens soon.